Last updated: April, 2024

General Policy

Due to the nature of our business model, where we source products from different regions, and often based on individual orders, islamicbasket.co.uk does not accept returns or offer refunds once an order has been placed. All sales are final, and the following conditions apply:

No Returns

Islamicbasket.co.uk does not accept returns. We encourage you to review your order carefully before submitting it. If you have any questions about our products, please contact our customer service team at sales@islamicbasket.co.uk who will provide detailed information to help you make an informed decision before purchasing.

No Refunds

We do not offer refunds. All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

Exchanges

Since we do not accept returns, we also do not offer exchanges on any products purchased.

Cancellation Policy

Since we source products specifically for each order, Islamicbasket.co.uk does not accept order cancellations once the payment has been processed. Please be sure to confirm all order details prior to submitting the payment.

Exceptions

The only exception to this policy will be in the case of defective or incorrectly supplied goods where requirements for a return or refund are met in accordance with UK consumer law. In such cases, please contact our customer service team immediately to discuss a resolution.

Acknowledgment

By placing an order at Islamicbasket.co.uk, you acknowledge that you have read, understood, and agree to be bound by our Refund and Returns Policy. We appreciate your understanding and look forward to serving you.

Updates to Refund and Returns Policy

Islamicbasket.co.uk reserves the right to alter or amend this policy at any time. The effective date noted at the top of this policy will indicate the last update. Please review the policy periodically for any changes.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Your understanding is appreciated regarding our policy of no returns or refunds. We strive to be transparent about our policies and ensure the highest quality and satisfaction for all our customers.

Thank you for choosing islamicbasket.co.uk. We hope your shopping experience is as rewarding as the products we offer.